Managing your subscription
How your monthly charge works, and how to update payment info or cancel.
How billing works
Your plan runs month-to-month through Stripe, charged automatically on your signup date each month. There’s no long-term contract — you’re never locked in.
Updating your card
Email us and we’ll send you a secure link to update your card on file. We don’t ask for card numbers over email, and you should never need to send one to us directly.
If a payment fails
We’ll email you if a charge doesn’t go through, and give you a few days to update your card before anything is paused. We’re not going to take your site down over a missed payment without reaching out first.
Canceling
Email us and let us know you’d like to cancel. There’s no retention script, no “are you sure” runaround — we’ll confirm the date your site and hosting will come down and take it from there.
Getting a receipt or invoice
Stripe automatically emails a receipt after each charge. If you need something formatted differently for your records, let us know what you need.